Targeting: Device and Customer

The Countdown Timer Bar offers various targeting features to help you select when to display a bar.

By default, the bar will display on both desktops and mobile devices:

Note: With this setting selected, when the bar displays on mobile devices, a cap will be placed on the font size and padding. This helps avoid large text sizes on smaller screens.

Desktop Only

You can set the bar to display only on desktop devices. When this option is selected, the bar will not be visible on mobile devices, only on desktop computers.

Mobile Only

You can also choose for the bar to display only on mobile devices. When configured this way, there are no restrictions on font size for the bar.

By default, all customers, logged in or not, will have the bar displayed.

Note: Customer targeting requires that:

Customers be logged in.
The app embed must be turned on for the app in your theme.

Customer Logged-in

You can choose to target the bar to only display to customers who are logged in.

Customer Tag

You can choose to target the bar to only display to customers with a specific tag:

You can enter multiple tags by separating them with a comma (e.g. vip, wholesale, member).

In this example, the bar is being set to only display to customers with the tag vip. Be sure to set the same tag to the customers you wish to be able to see the bar:

Lifetime Spent

Another way to target customers is by the amount that they've spent in your store since registering an account.

The most straightforward way is to target customers with greater than or equal to — useful for targeting VIP customers or big spenders. You can also use less than or equal to to target customers who haven't spent much yet. The currency used is your shop's base currency.

B2B Customers

If you are utilizing Shopify's native B2B features, you can target your bar to display exclusively to your B2B customers.

All logged in B2B customers: Selecting this will display the bar to any visitor who is currently logged into a verified B2B customer account on your storefront.
Specific B2B customers: Choose this option if you want to target the bar to specific corporate clients or business hubs. You can filter your audience using the following fields:
- Company name: The bar will display only to customers belonging to the specified companies.
- Location name: Target specific business branches or physical company locations.
- Company ID: Enter the specific unique IDs assigned to your B2B companies in Shopify.
- Location ID: Target specific location-based corporate accounts by inputting their precise location IDs.

Note: For all fields above, you can enter multiple values by separating them with a semicolon (;). Text fields such as Company and Location names are case-sensitive.

Hiding the Bar

Similar to targeting the bar so that only certain customers can see it, you can set the bar to be hidden from certain customers.

Hiding by Tag or Logged-In
When you hide the bar based on customer tags or by logged in, non-logged-in customers will still see the bar. The bar will be hidden only for customers who are logged in and/or have the specified tag assigned to them.
Hiding by Amount Spent
This option works differently. It applies only to logged-in customers. If a customer is not logged in, the bar will not display at all. For logged-in customers, the bar will be hidden if their total amount spent meets the specified condition.

Note: The hide bar settings use "or" logic, not "and". So if the hide bar targeting is configured to hide by tag and by amount spent, the bar will be hidden if the customer has the tag or if they've met the spending condition — not just those who meet both conditions.

Please feel free to reach out to help@hextom.com if you have any further questions.